KNOWN ISSUE/ENHANCEMENT REQUEST
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RESOLUTION
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OnBase award and agreement documents were not appearing in the correct folders when viewed through the links from CERES workspaces.
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OnBase award and agreement documents links in CERES now lead to the correct folders.
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Documents uploaded to OnBase from awards were occasionally failing due to incorrect key words.
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All documents sent to OnBase from Awards will now be sent correctly.
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Requested additional notification for completed Agreements ancillary review.
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When an Agreements ancillary review is complete, the agreement reviewer, primary contact, and PI will now receive a notification.
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Requested additional notification for completed Award ancillary review.
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When an Awards ancillary review is complete, the specialist, primary contact, and PI will now receive a notification.
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Requested “Sync Personnel with eDisclosure” function for Sponsored Research staff.
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A manual “Synch Personnel with eDisclosure” is now available on the Funding Proposal for Sponsored Research staff. This will allow research projects to be created and COI review to occur before the proposal leaves the draft state.
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Longer Load Times: Periodic longer load times, such that when you are trying to make an update, the on-screen “timer” spins for 30 or 60 seconds instead of loading right away. |
It is still possible that this may occur on rare occasion. Workaround: Give the system extra time to load. Do not refresh or quickly close and then reopen the window. |
Activity Timed Out: An error that says the activity you were doing timed out. |
It is still possible that this may occur on rare occasion. Workaround: Close the activity window, reopen it, and try again. |
“-1” Time-Out Error: Similarly to the “time out” issue above, you may receive an internal server error with an error code of “-1”. This indicates a time-out error
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It is still possible that this may occur on rare occasion. Workaround: Go back to the CERES homepage, search for the record you were working on, and go back into it. You should be able to keep working on the record from the point you left it, but double check your most recent action to make sure the update saved. |